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A group of cable representatives make it difficult for a customer to cancel his cable subscription.
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No word of a lie. In trying to cancel Spectrum, I literally almost agreed to getting Spectrum mobile just to get the woman to shut up and cancel my internet.
That's funny because that is my internet provider to be honest it's not bad it's really good since I don't have Xfinity where I live I used to live in an area that had Xfinity I have Spectrum now hey it's kind of similar to Xfinity is it like from the same company or what
SNL is where comedy dies. None of it was funny.
This is insanely realistic! They really nailed how bad and hacky SNL is now.
OMG! This is almost exactly the way it works. However, you left the part out where the first 30 minutes is a computerized voice asking you to press a button for a multitude of option that don't apply to the reason you are calling for and if you press zero (0) to get to an operator you are sent back to the beginning of the computer telling you to make a selection (for a category they con't have).
Thanks, that reminds me of a good friend asking for more Steam cards. I don't have any money ! Get it !!!?
I like my Spectrum Landline.
This is actually painful to watch. Gives me PTSD
This should be labeled a documentary
What’s really unrealistic is the fact that he actually spoke to human beings……not possible with. O cast!
as someone who works in a spectrum call center i can confirm this is accurate.
You have to pray to every single deity in existence in order to cancel your cable.
Lmfao
i had to tell spectrum i was going to prison so they’d cancel my subscription
The most realistic skit about cable companies. Spectrum must have irritated alot of people to end up on SNL.
Ok the "no nut November" had me in tears LMFAO
This shit had me geeking
0:03
Horrible service and customer service..Don't go with spectrum. My cable goes out constantly and they charge me $300 a month. Total rip off. I'm gonna g9 back to direct tv.
🤣🤣🤣 Funny because its true!!! Lets start making $$$$ off of THEM!!!!
Lol, this why calling these people is like pulling teeth; We prefer to go in person! 😄
As a Spectrum customer, this feels way way way too real.
Spectrum sucks. I lived in NH Maine nj and CT Comcast is the best
I love this
Unsettlingly accurate.
I just cancelled mine. And they keep trying to sell me stuff.
Yep sounds about rightt
After the cancellation…they send you “we want you back” junk mail for the rest of your lives.
I think the opening line when canceling cable should be: I'm not paying you anymore, so if you want to continue to provide the services that's on you.
This is like the transcript of every call I've ever had with Spectrum. Completely on point and hilarious!
.Verizon 5G home internet: I have the ASK-NCQ1338 box and 4/5 bars for 5G signal. I got 330 download, 23 upload, no data cap. So easy, just plug in the power cord and it works. Verizon is $50/mo ($25/mo if u have unlimited cellphone plan), and I've cancelled cable. I tested 7 tvs streaming simultaneously in the evening and Speedtest said that the download speed was 177.
Cable internet/tv/phone bundle has been monopolizing/raping me for 20 years, and cable is unreliable, and TV picture is bad at 720P/1080i.
I have 60 devices. I have a large 2 story house 2600ft.
I also ordered another 5G home internet for my son who's going back to college for his off-campus rental house. With 5G, all he had to do was plug and play. He didn't have to contact the cable companies for setup.
isnt this truth woow spot on
I’ve been Tania!
I called to cancel my cable with Spectrum a couple of weeks ago and this is pretty accurate lol.
Jesus it's Soo true
This wasn't funny. It just triggered my PTSD because it's a documentary of MY experience with Verizon.
This is the shit I go through on a daily basis
Just don’t pay the bills and hope they just cancel it.
One of the all time best
cancelled mine today, 45m had to be a record!
To be fair to the representatives they aren't the ones deciding on corporate policies. They are required to read from scripts and go through checklists. As much as we want to take out our anger on them it is not their fault but that of their bosses. Unfortunately for them it is corporate policy to make sure they get between you and the 4$$hole bosses that created those abusive policies in the first place. (hence the job title 'representative')
This sketch is so real I was getting mad watching it lol
Xfinity is even worse. Blame the government for that.