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The need for trust is a constant across cultures. Every culture needs trust to survive and thrive. In the multicultural workplace, are people behaving in ways that are trustworthy in their culture, but not in another? Are they being considered untrustworthy because those behaviors that they were taught and rewarded for in their home country are different from the dominant culture? Jacqueline Oliveira explains to us how culture influences what we look for in the behaviors of others when we are deciding to trust, and what we can do to increase trust in the multicultural workplace.

Jacqueline Oliveira has 22 years of international experience as an intercultural consultant. She works with global teams and international leaders, assisting them to reach higher performance and build trust across cultures. She is the founder of Faeron Communication, an organization dedicated to building global citizenship through workplace trust. Jacqueline teaches a course in building trust across cultures at the Middlebury Institute of International Studies in Monterey, California, USA. She lives in Santa Barbara, California, USA.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx

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